First, MSC is implementing enhanced universal testing and will have a shoreside lab service with biologists available in all ports. Second, it’s made arrangements for nurse associates to provide swab testing at terminals. Third, it has agreements with COVID-19 facilities in all ports on the itineraries. So, sick guests would be taken off the ship if they need to be hospitalized or isolated shore-side. For any guests who would test positive but have no symptoms, the line’s new insurance policy would allow them to be sent home in a safe, secure manner without risking the health of others. 

Technology to Assist 

For guests onboard, the MSC for Me app will support and facilitate the new health and safety measures. The app can be used to book services as well as to manage their daily activities on board and source information.

Additionally, on board MSC Grandiosa every guest and crew member will be provided with a complimentary MSC for Me wristband, which facilitates contactless transactions around the ship as well as providing contact and proximity tracing.

A new Information Center, accessible by telephone, will allow guests to call guest services for information, rather than having to go to the desk in person.

The Onboard Experience

Onboard activities and entertainment have been redesigned to enable smaller group sizes and guests should book in advance. The program of activities will include everything from themed events to fun games, talent shows, fitness, dance and more.

Children’s activities and family live game shows will be available each day. New spaces onboard will be reserved for children and teenagers as the youth areas will operate at a reduced capacity. Parents taking an excursion can still leave children with the youth staff by making a reservation one day in advance. Lunch and dinner with the youth staff will still take place along with the most popular kids’ activities such as MSC Dance Crew, Cabin 12006 family game show and web series and the LEGO experience.